You can rest assured if something goes wrong, we will guarantee your purchase
Receive timely answers to all your questions; and get shipping quotes prior to purchase from our support specialists.
The Protection Policy works if the purchase meets the following criteria:
- The purchase was placed online through our secure checkout;
- The item was significantly not as described, damaged in transit or never arrived; and
- The issue was reported within three (3) business days of delivery date.
The Protection Program will not apply:
- When returning an accurately described item; and
- The buyer arranged their own shipping, or in person pick-up; and the item was damaged at pickup, during the shipment, or by a third party.
Please contact us with any questions prior to purchasing or if there was an issue with your purchase.